"One Hour is Budget Friendly. I feel that a company that would offer free service if not present at a given time shows that it is not all about making a dollar, but giving great customer service and not inconveniencing the customer in any way. I love One Hour. Thank you. Thank you. Thank you! Pleased with One Hour!"
- Crystal Stoddard
"Daniel is always on time and very helpful. He is always truthful and doesn’t try to add on or try to have you buy something you don’t really need. He is very trustworthy and I am always satisfied with the work he does for us when he comes out. He is an outstanding example of your company and I would recommend your services to others"
– Annette Trombly
"We were provided with good service. Each and Everything they did was thoroughly explained to us. They were patient with my dogs and worked around them. I really appreciated that."
- Charles Horton
"When I called One Hour Heating and Air to schedule an appointment, the office staff was very polite and scheduled a time most convenient for us. Mikan came to our home, explained everything about a new HVAC system and helped us secure financing. The installers arrived on time, were very polite, worked efficiently and respected our home and property. After the work was completed, a minor problem occurred and it was fixed promptly. The professional and teamwork were unbelievable."
- Mr and Mrs Doyle
"Thank You! I was referred to you from a friend of mine. Keep up your honesty and good service you provide. Congrats to your company on the caliber of professional employees. Francisco, Daniel and Aaron were wonderful, polite and courteous at all times and were very informative.
Thanks again for a job well done."
- John and Dana Sykes
"The servicemen that came to replace our unit did a Super Job! They were very courteous, everything was cleaned up and very nicely done and they explained the operation of the unit. Thank you for the two hard working guys."
- Don and Brenda Dowse
"Thank You One Hour for the wonderful job that was done on the install of our new unit.
Jimmy and Francisco were professional and friendly. I couldn’t have asked for better people to have done the install. Thanks again Jimmy and Francisco!"
- Myra Jordan
"They were very nice and polite. They worked hard on getting my air fixed. They were neat and clean. Someone you didn’t mind being in your house."
- Mrs. Farmer
"Our Furnace broke down and as we are new to the area, we had no idea whom to call. So my husband opened the phone book and the first one he saw was One Hour, and let me tell you we are so happy that One Hour was the one we called.
From the service tech, Tyler, to the salesman, Mikan, to the Installers, Franc and Aaron.
We are more than pleased with all that we have come in contact with and spoke to on the phone. Yes costly but well worth it to have the peace of mind that anytime we call we will be treated like family. This is how me and my husband treat people and we sure get the same feeling back from this crew at One Hour. Highly recommend to anyone.
Thanks everyone at One Hour."
- Mr. and Mrs. Edwards
"Hello- With my thanks and deep appreciation for all your prompt services.
The new HVAC is wonderful and sufficient. We really do like it. All the men were polite and professional. I would give everyone a "5 star rating".
Francisco was here working the most. He was really nice and knowledgeable. He did a super great job at explaining how everything works. My sincere appreciation to him for everything. Again my thanks to everyone at One Hour—from office to field
- Sherry Winn Keel
"Ronnie and I would like to take this opportunity to thank the One hour staff for taking what was a difficult situation for us and making it smooth and streamlined without adding any additional stress. One Hours entire team gave us superior care beginning with the first phone call to schedule the service call all the way through the installation of the new unit. We were expertly informed throughout the entire process and never had any doubt the information given to us was anything but accurate. We felt exceptionally comfortable with all the recommendations and suggestions. The service technicians were highly trained, very professional and had the utmost courtesy under some very uncomfortable working conditions. In fact, I believe these service days were the 2 hottest days so far this year.
We have in the past and will continue to recommend One Hour for our friends and family.
Thank you again for your incredible service and team"
- Ronnie and Betsy Albright
"The service and assistance I’ve received with the installation of my new heat pump has been super! The technician, Francisco, was extremely patient and helpful, answering all questions I had about operating the unit and explaining the operation of the thermostat. I will recommend One Hour Heating and Air Conditioning whenever I have the chance."
-Ms. Rhonda Walker
"Our experience with One Hour was simply amazing. They were up front and honest with us about every issue that was found to be improperly installed. They spent many hours reconfiguring copper lines through our attic and the outside of the house. The install was not an easy task but they accomplished it without misplacing anything and without any damage to any of the areas they have to work in. The employees were extremely knowledgeable and informative when questioned about the process of the installation and worthiness of the equipment. I would not think twice about recommending this company to friends and family.
"I called One Hour Heating and Cooling. They identified the problem. I talked to the sales representative and within 48 hours I had a new unit. Their technicians are very professional and second to none! I’m completely satisfied and would recommend One Hour Heating and Cooling to anyone!"
"All Employees that I dealt with were very professional, courteous and cared about my dwelling. Francisco, Jimmy and Shawn went beyond the call of duty to make sure I understood what they were doing. I would recommend your company ( especially the men I dealt with) to my friends)
Hats off to Mikan- he started the ball in an excellent manner"
- Willie Hines
"Knowing the Harris family assures our family that we are dealing with an honest company with integrity. We trusted last year in November what they told us about our heating system and their recommendations for replacement without question. When we had the problem we sought this company based on them. Their staff is courteous and knowledgeable."
- Mr. and Mrs. Stamper
"We want to say how impressed we are with the professionalism, family focused, and quality of the One Hour Heating & Air Conditioning - Clarksville team. We found we had severe problems with the air flow in the ductwork and the sub-par unit that was purchased and installed in our five year old house. We made the decision to go with One Hour Heating & Air Conditioning - Clarksville based on the reputation of the owners Mike and Suzanne Harris. Their company replaced our entire heating and cooling system. Not only did their crew do an awesome job explaining what needed to be done, but they were very compassionate about our families time by working around our busy schedule. They offered use of air conditioners during the whole job to keep our family cool while the work was being done. They did a thorough job of cleaning up around our home along with walking us through all the work that was done to ensure they met our expectations. We are proud to say they have helped us save over 30% on our monthly heating and cooling bill by redesigning our ductwork to increase the air flow, installing a more energy efficient unit along with installing MicroPower Guard air filters. It is very comforting to know they took their time to explain what we had versus what we needed. What we ended up getting was the highest quality of work and professionalism one could ask for. We highly recommend the 6 star service of One Hour Heating & Air Conditioning - Clarksville for your heating and cooling needs.
Thank you One Hour Heating & Air Conditioning - Clarksville,"
- Sid and Dawn Sawyer
"I would like to start off by saying that One Hour is exactly the type of company I like to deal with. I would have paid almost $2000 more with another company that was going to do the same job. Their pitch and bogus estimate, I felt ,was just a way for them to scam me into paying more than I needed to and have work done that did not need to be done. Thank You One Hour for your honesty and integrity. One Hour has proven and displayed the business ethics and morals I have been looking for in a company. I could not be more pleased with the outcome and the service they provided. I would and will recommend to anyone. Truly professional, stayed until the job was done even though it was late."
- Mr. Rodriguez
"I trusted the One Hour Heating and Air brand and the Harris family name to know I was getting quality, value and the assurance that the job would be done right and it was on time, on budget and professionally installed and inspected."
- Scott Jensen
"Two years ago, I purchased my first HVAC system from Harris One Hour and Recently purchased my second system for my new home from them. I have bought many things over the years and have dealt with many companies. Harris One Hour Heating and Air provided the best customer service of any company that I have ever had an experience with. The installers were courteous and respectful of my property. I would definitely recommend them to anyone."
- Gerald Skipton
"Excellent service, polite staff. Cleans up mess. We have recommended One Hour to several people we know and they bought units also. Very pleased with One Hour!"
- Mr. and Mrs. Rick Barnes
How do you know a company cares about the quality of their work? They stand behind it - that's how. At One Hour Heating & Air Conditioning, the warranties and guarantees are industry leading because of our experienced technicians and the high quality parts we use. Our technicians are friendly, clean, polite, drug-free and experienced--and our techniques are state-of-the-art, guaranteed!